IT Management Solutions

it|NG is your complete IT management solution. Our clients have access to multiple tiers of IT management professionals who will work directly with you and your staff. Our premium managed services to monitor and maintain your network 24 hours a day, 7 days a week. We help create customized policies, procedures and technical initiatives in support of your business. We provide you the same level of oversight, direction and expertise as a full time IT executive, but for a fraction of the cost. Reduced total cost of ownership on your technology investments

INSTALLATION & CONFIGURATION
The ITNG system will be installed and configured within your company’s network infrastructure to allow us to proactively manage and monitor computer activity to ensure constant uptime.

Vendor Management

Telecommunications/ISP Management
ITNG will help you manage your ISP, internet service provider, relationship to ensure your Internet connectivity runs event-free. ISP services include domain name ownership renewal, host connectivity, IP-address links, webservers, mailservers, and databases.

Hosting Management (Web, SaS, etc.)
ITNG will facilitate your web host relationship to ensure that your website actively runs event-free. Brochure, e-commerce or web-application sites will be monitored for uptime and specific applications.

3rd Party Vendor Management
ITNG will interface with other 3rd party IT vendors on your behalf.

NETWORK MANAGEMENT
Router Management
ITNG will ensure your router is configured properly to optimize network performance and ensure critical business systems run.

Anti-Virus Management
Viruses can bring your business to a stop and damage critical data. ITNG will monitor and manage your company’s network security, and install anti-virus programs to protect your systems.

Firewall Management
Firewalls are used to prevent unauthorized access into your business’ private network. ITNG will keep your network protected with the most current firewall solutions.

VPN Management
A VPN, virtual private network, allows you to securely access your company network and files remotely. ITNG will create and maintain a VPN for you.

Logistics
Asset Lifecycle Management
Networks have a defined efficiency lifecycle and need to be replaced to ensure system productivity. ITNG will review your existing network resources and create a network lifecycle timeline.

Asset Report
You will have access to an online inventory report of your business’ network resources.

Projects & Strategic Planning
Dedicated Executive
ITNG clients will be assigned a CIO, Chief Information Officer, who will oversee all technology activity at your company and report directly to a determined point of contact. All ITNG Consulting CIO’s have over 10 years experience managing information technology solutions as applied to best business practices. They have expertise in administering the day to day flow of information in and out of the company, ensuring safe and efficient computer, server and network system operation.

Virus Definition & Prevention
Viruses can bring your business to a screeching halt and damage critical data. ITNG will monitor and manage your company’s server security, antivirus software, firewall, and VPN (virtual private network) and install security programs to protect your information and systems.

Purchasing Support
ITNG will provide recommendations for new technology purchases to enhance and support your network. We will research the most competitive prices and coordinate the order. We will also install new components upon delivery.

Scheduled CIO Calls
Your ITNG assigned CIO, Chief Information Officer, will monitor your network systems. During scheduled calls, you will discuss strategic growth plans and additional ways that your business can leverage technology.

Project Research & Proposals
ITNG will research and provide estimate proposals for new computer, server and network upgrades and additions to your existing system.

Disaster Recovery Plans
ITNG will plan for business continuity in the event of a disaster that destroys part or all of your company’s resources and file records.

Annual Technology Plan
ITNG will work with you to forecast your hardware and software needs and to establish a budget for new technology purchases and upgrades on a yearly basis.

Tags: Managed Services | Outsourcing | Strategic IT